UL Lafayette offers a wide range of services and products to students, faculty, staff and researchers to achieve their academic success. See what we have below to get a high level overview of our services and see some of our Featured Services. If you need some information that is not listed here, feel free to contact our IT Service Desk by calling us at 337-482-HELP or emailing us @ ithelp@louisiana.edu
Phones running the Android 10 or newer and Apple iOS operating systems have a new feature that randomizes the MAC address for different WiFi connections. This feature is enabled by default, but can be disabled for specific WiFi networks.
To Disable MAC Randomization in Android 10 or newer & Apple iOS, complete the steps below:
Follow the guidance in this topic to learn how to find and release messages that were quarantined instead of being delivered to you.
To see your spam-quarantined messages in quarantine, do the following:
In an effort to help Faculty continue to collaborate with their students, we are offering an option to create a scheduled "Teams Meeting" via Microsoft Teams Chat. You can go here to learn more about Microsoft Teams.
Campus IT has created "Groups" for each course in which a fauclty member can create a "Microsoft Teams Chat" to continue collaboration with his or her students. In this "Chat" the faculty member can:
Planning on being out a while? Are you teaching remotely or trying to get to your Online Course? Working from a remote location? Here are some of the University options that are available to you:
We currently have the option to forward from Campus to your Cell. You can find out more information at our Knowledgebase article for Campus to Cell.
To learn how to share files/folder please visit Share OneDrive files and folders - Microsoft Support
To request the ability to share files with people outside of the University please complete the Online Collaboration - OneDrive External Sharing webform.
University students and employees are assigned a single "official University email address". All email sent directly from your official University email account will be sent using this address. Using the official address allows the University
University Computing Support Services (UCSS)—along with the IT Help Desk—endeavors to assist all of our students, faculty and staff with their tech support needs.
We are able to provide support for University based functions including all tech support for University owned machines and basic assistance installing software offered by the University on personally owned machines.
Although we do our best to assist users there are many services that fall outside the scope of our support (including tech support for personally owned machines).
You don't really log "into" Banner. Banner is the term to describe the entire system of components. It is the individual components that you actually log into.
