Phones running the Android 10 or newer and Apple iOS operating systems have a new feature that randomizes the MAC address for different WiFi connections. This feature is enabled by default, but can be disabled for specific WiFi networks.
To Disable MAC Randomization in Android 10 or newer & Apple iOS, complete the steps below:
Google Pixel / Motorola / Other Androids:
- Open the Settings app
- Select Network and Internet
- Select WiFi
- Connect to the Wireless network
- Tap the gear icon next to the current connection
- Select Advanced
- Select Privacy
- Select "Use device MAC"
- Navigate to "Settings"
- Select "Connections"
- Select "WiFi"
- Select "the Wireless Network you wish to connect to"
- Tap the gear icon next to the network you connected to
- Select "Advanced"
- On the next screen there is a menu labeled "MAC Address Type".
- Tap on "MAC Address Type"
- Select “Use Phone/Device MAC”
Apple iOS 14 & Later:
- Ensure your device is connected to a WiFi Network
- Open the "Settings app", then tap "Wi-Fi"
- Tap the "information button" next to your GeauxWifi network
- Tap on the "Use private Address" toggle to turn it off
- After, a privacy warning will pop-up
(Based on Boingo Consumer WIFI instructions).