The Office of Information Technology at UL Lafayette is committed to help keep the campus community connected. The following are services being offered to help you continue teaching, learning, and conducting University business. If you have any questions or need additional assistance, please contact the IT Services Desk at email@example.com, or during normal business hours call 337-482-4357. Our phone is available after hours, as well, however, call agents will have limited resources to assist you with these technologies.
What is multi-factor authentication?
Multi-factor authentication is when a user must provide two or more pieces of evidence to verify their identity to gain access to an app or digital resource.
Click MORE for a detailed explanation.
You Can't Log Into Moodle or ULink
Some recent updates to the authentication service for ULink and other resources has caused a problem.
If you are experiencing issues, click on Work Around below.
No User Account in Moodle
You are logging into Moodle and it errors with You have logged in but have no user account
Click on Fix below
Problems Accessing WebAID?
The latest Java release (8u171) disables browser access to WebAID.
Please visit our WebAID page for instructions on how to enable WebAID access on your machine.
Check It before you Click It
UL Lafayette will never ask you to verify any of your login accounts through an e-mail.
If it looks suspicious, it probably is - forward it to firstname.lastname@example.org
Contact the IT Service Desk if you have any questions about a suspect email.
email@example.com, or (337) 482-4357 (2HELP on campus)