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WiFi Calling


WiFi calling is a carrier-provided feature which allows you to make phone calls and send text messages where WiFi is available but cellular coverage is inadequate. You can call and text (SMS/MMS) as you do on the cellular network.

A lot of the buildings around campus are older and are made with thicker materials that block conventional cell phone signals. When you are in the Library, your phone will struggle to get a signal from the typical cell tower, but that same phone is getting prime WiFi signals. If your phone is capable, you should turn on WiFi calling to ensure you have complete access to your cell phone signal wherever you go on campus.

You need to make minor configuration adjustments on your cellular phone to activate WiFi calling. Once enabled, cellular phones automatically use WiFi calling when needed.


WiFi Calling Instructions by Carrier


WiFi Calling and Emergency Services

During setup, you’ll be prompted to include an address for 911 emergency call routing. The address for 911 emergency call routing helps first responders locate you at the address where you are most likely to use WiFi calling. When you place a 911 call, it uses the cellular network when possible. If no cellular network is available, device location data from nearby WiFi networks can be used to help locate you. If that data is not available, the address you provide during setup will be used.