Common ULink Error Messages
Authentication failed! Try again.
What it means - Your password is incorrect
Solution - Try using the Forgot Password function to reset your password. Do NOT use ampersands (&) in your ULink password.
If you receive this error message after successfully completing a password reset, you may need to clear your browser cache, then completely close and reopen the browser. If you're using a bookmark to get to ULink, but sure it is linking to https://ulink.louisiana.edu.
What it means - Your using the Edge web browser.
Solution - Switch to a Firefox or Chrome browser
What it means - There is an error with the internal workings of your account
Solution - Email ithelp@louisiana.edu with your ULID and contact information