You are here

Common ULink Error Messages

Authentication failed! Try again.

What it means - Your password is incorrect

Solution - Try using the Forgot Password function to reset your password. Do NOT use ampersands (&) in your ULink password.
If you receive this error message after successfully completing a password reset, you may need to clear your browser cache, then completely close and reopen the browser. If you're using a bookmark to get to ULink, but sure it is linking to

Missing parameter name

What it means - Your using the Edge web browser.

Solution - Switch to a Firefox or Chrome browser

User Name Not Found

What it means - There is an error with the internal workings of your account

Solution - Email with your ULID and contact information