If all of the calls you receive in error are the result of the caller dialing another extension, a cover path or call forwarding may be turned on. These features provided with the University phone system allows for users to route incoming calls to other phones within the environment of the office or directly to voice mail. If you wish to have this programming changed, please communicate with the user of this extension.
University Computing Support Services (UCSS)—along with the IT Help Desk—endeavors to assist all of our students, faculty and staff with their tech support needs.
We are able to provide support for University based functions including all tech support for University owned machines and basic assistance installing software offered by the University on personally owned machines.
Although we do our best to assist users there are many services that fall outside the scope of our support (including tech support for personally owned machines).
The IT Security Office will be making firmware changes to the edge firewall from 11:00 PM - 11:30 PM to increase function and performance for our internal customers. Brief service interruptions could be experienced during this time. This work may affect both wired & wireless data communications. These changes are necessary to increase performance and resolve previously reported errors.
We expect all work to be completed by11:30 PM, Aug. 20, 2014.
Monday, June 15, the IT Service Desk will be open during normal hours with limited operations.
If you need help with anything related to IT reach out to us:
Our goal is to promote safety for our customers and our workers as we work towards re-opening the campus.
Interested in scheduling your Conference Rooms without manually running a Calendar? Create an Microsoft 365 Room Resource. With Microsoft 365 we can create a Room Resource using a naming convention with BuildingAbbreviation-RoomNumber@louisiana.edu
Once we create the Room Resource you be able to schedule the room from any calendar appointment:
Academic access is provided to UL Lafayette students who require door access to fulfill academic or programmatic requirements. The department determines access needs, and the permissions are granted and terminated in alignment with the academic schedule each semester.
Microsoft Planner! Available for use with Faculty, Staff & Students!
Planner is currently supported through Microsoft Teams. If your department doesnt have a team, then go to our Teams Page to find out more.
To log onto Planner, you can go to https://tasks.office.com or you can get to it from your Outlook for the Web Interface:
Yes, all email addresses and aliases that you have will be moved to Office 365. However, you will only be able to receive email at these aliases. The official first.last@louisiana.edu email address is the only address you will be able to send from during the first phase of the Office 365 roll-out. For more information on Aliases please refer to our Alias request form here.
Users can setup their University Email on mobile devices to have access to email at anytime.
Software center provides you with a means to install officially authorized software on UL Lafayette owned computers without the approval of a Network Administrator. Be aware that there will be minor cosmetic and title differences in different versions of Windows.
For a list of current applications avaiable in software center, click HERE.
To access software center:
