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IT Service Desk
University of Louisiana at Lafayette

IT Service Desk

A Division of Administration and Finance

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    UConnect (VPN Access to Campus Resources)

    University faculty and staff may access campus resources from an off-campus computer using a service called UConnect, which uses Virtual Private Network (VPN) technology.

    Some campus resources you may connect to include:

    • A desktop computer in your office or workspace
    • A network shared drive
    • Administrative Applications

    Before you are able to use UConnect, you will need to request a UConnect account.

    • Read more about UConnect (VPN Access to Campus Resources)
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    ULID Password Help

    • I need to activate my account and create my password
    • I don't know my ULID or my password
    • I know my password and I want to change it
    • I want to change/manage my security questions

    • Read more about ULID Password Help
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    ULink

    There's a new ULink in town!  Learn more about it HERE!

    Login to ULink to access University online services, announcements, and calendars. 

    For Students:

    • Read more about ULink
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    Free Microsoft Office 365

    Office 365 ProPlus


    The University of Louisiana at Lafayette and the Student Government Association (via STEP) are proud to offer Office 365 ProPlus to our faculty, staff, and students.

    • Read more about Free Microsoft Office 365
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    ULink FAQs

    What username and password do I use to access ULink?

    ULink is accessed with your unique ULID (ex. C00000000) and password combo.

    What if I don't know my password?

    Passwords can be reset online via the UCS Password Reset Utilities.

    • Read more about ULink FAQs
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    Email (Office 365)

    Office 365 is the official email used by the University of Louisiana at Lafayette.  The business rules governing your Univeristy address can be found HERE

    How to Access your Email

    • Read more about Email (Office 365)
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    Outlook for the Web

     

    On any browser you will be able to access your University email via webmail.louisiana.edu as well as the Mail icon in ULink, Moodle, & the UL Lafayette App.

    If you are going to Outlook via a browser you should see this login page:

    • Read more about Outlook for the Web
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    JMP Student Edition

    JMP Home Page

    JMP Tech Support

    JMP System Requirements


     

    • Read more about JMP Student Edition
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    Connecting to the Campus Network

    NOTE:   You are required to register your devices for both the WIRED (Ethernet) and WIRELESS network.


    Using Wireless:

    Connect and Register Your Device (click wireless network name for instructions for that network)

    • Read more about Connecting to the Campus Network
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    New on Campus?

    This collection of links will help you get started on your journey as a Ragin' Cajun, whether that be as a student or in your career as faculty or staff member.

    • Read more about New on Campus?
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  • Contact Us
University of Louisiana at Lafayette
IT Service Desk - Stephens Hall rm 110
201 E St Mary Blvd, Lafayette, LA 70503
(337) 482-4357 | ithelp@louisiana.edu

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