Skip to main content
Explore
IT Service Desk
University of Louisiana at Lafayette

IT Service Desk

A Division of Administration and Finance

Search form

Main menu

  • IT Services
    • Access
    • Banner
    • Desktop Services
    • Distance Learning
    • Email & Calendaring
    • Network Services
    • Online Courses
    • Printing
    • STEP
    • Security
    • Software
    • Telephones
    • Web Services
    • IT Service Desk
  • Get Help
    • Online Help Forms
    • New on Campus?
    • Offsite Options to Connect to Campus
    • Students
    • Faculty & Staff
    • Banner Information Central
    • Knowledgebase
    • Leaving the University?
  • Policies
    • Office365 Terms of Use
    • O365 Data Handling Guidelines
    • Audio Visual (AV) Equipment Policy
    • Cellular/Mobile/Wireless Telephone Service
    • Wireless Policy
    • IT Security Policies
    • Power Outage Policy
    • Weather Threat Policy
    • Administrative Accounts Policy
  • About Us
    • Chief Information Officer (CIO)
    • IT Departments
    • IT Initiatives
  • You are here

    Home

    ULID Password Help

    • I need to activate my account and create my password
    • I don't know my ULID or my password
    • I know my password and I want to change it
    • I want to change/manage my security questions

    • Read more about ULID Password Help
  • You are here

    Home

    ULink FAQs

    What username and password do I use to access ULink?

    ULink is accessed with your unique ULID (ex. C00000000) and password combo.

    What if I don't know my password?

    Passwords can be reset online via the UCS Password Reset Utilities.

    • Read more about ULink FAQs
  • You are here

    Home

    Free Microsoft Office 365

    Office 365 ProPlus


    The University of Louisiana at Lafayette and the Student Government Association (via STEP) are proud to offer Office 365 ProPlus to our faculty, staff, and students.

    NOTE:  These instructions are intended to guide you to obtain Office365's Office Software only.  No other Office365 services, such as OneNote, are being offered at this time.  Support is available for Office products only.

    • Read more about Free Microsoft Office 365
  • You are here

    Home

    Email (Office 365)

    Office 365 is the official email used by the University of Louisiana at Lafayette.  The business rules governing your Univeristy address can be found HERE

    How to Access your Email

    • Read more about Email (Office 365)
  • You are here

    Home

    ULink

    Login to ULink to access University online services, announcements, and calendars. 

    For Students:

    • Send and Receive University Email.
    • Access Improved Course Registration System.
    • View and Print Unofficial Course Transcript.
    • View and Print Class Schedules.
    • Student Academic Tools and Resources.
    • View Financial Information.
    • Emergency Notification System.

    For Faculty and Staff:

    • Read more about ULink
  • You are here

    Home

    SAS JMP Pro

    JMP Home Page

    JMP Tech Support

    JMP System Requirements


    University Owned Machines

    If you have a University owned machine, please submit a request to have the software installed by IT. 

    • Read more about SAS JMP Pro
  • You are here

    Home

    Campus Webmail (Outlook for the Web)

     

    On any browser you will be able to access your University email via https://webmail.louisiana.edu as well as the Mail icon in ULink, Moodle, & the UL Lafayette App.

    Using a web browser:

    • Read more about Campus Webmail (Outlook for the Web)
  • You are here

    Home

    Connecting to the Campus Network

    NOTE:   You are required to register your devices for both the WIRED (Ethernet) and WIRELESS network.


    Using Wireless:

    Connect and Register Your Device (click wireless network name for instructions for that network)

    • Read more about Connecting to the Campus Network
  • You are here

    Home

    New on Campus?

    This collection of links will help you get started on your journey as a Ragin' Cajun, whether that be as a student or in your career as faculty or staff member.

    • Read more about New on Campus?
  • You are here

    Home

    Software Center

    Software center provides you with a means to install officially authorized software on UL Lafayette owned computers without the approval of a Network Administrator. Be aware that there will be minor cosmetic and title differences in different versions of Windows. 

    For a list of current applications avaiable in software center, click HERE.

    To access software center:

    • Read more about Software Center
more

Still need help?

Request Help Online

Quick Links

  • Online Help Forms
  • Password Help
  • Moodle Help
  • Wireless Help
  • Email Help
  • ULink Help
  • Microsoft 365 Help
  • Multi Factor Authentication (MFA)
  • Help for Students
  • Help for Employees
  • University PC Ordering
  • Contact Us
University of Louisiana at Lafayette
IT Service Desk - Stephens Hall rm 110
201 E St Mary Blvd, Lafayette, LA 70503
(337) 482-4357 | ithelp@louisiana.edu

@Louisiana Newsletter

Connect with Us

https://facebook.com/ULLafayetteITHelp https://twitter.com/ULL_ITHelp http://instagram.com/ullafayetteithelpdesk https://www.youtube.com/user/ullafayettechannel http://www.snapchat.com/add/raginspirit https://www.linkedin.com/edu/university-of-louisiana-at-lafayette-18443 https://plus.google.com/+ullafayette/posts

Sub Footer Menu

  • A Member of the UL System
  • IT Help & Support
  • Web Accessibility
  • Privacy Policy
  • Emergency Info
  • Donate
  • Donate
© 2023 University of Louisiana at Lafayette. All rights reserved.