The IT Department at the University of Louisiana at Lafayette consists of three departments: Computing Support Services, Office of Information Systems, and Information and Media Networks.
Computing Support Services (UCSS) provides the following facilities and services:
The Desktop Services offers online ordering for Desktops, Laptops, Monitors, and Accessories.
Gene Fields
Chief Information Officer
Stephens Hall 119
(337) 482-9246
Visit the CIO Web site.
Desktop Services provides to faculty and staff a quick turnaround on orders for standard University desktop and laptop computers.
Ample time should be allotted for orders of 10 or more, as these types of orders are fulfilled separately. Should you have any questions, please email desktopservices@louisiana.edu
AV Services provides media conversion and duplication to faculty and staff at the University of Louisiana at Lafayette for media relating to university business. Conversion or duplication of personal media is not available at AV Services.
The following media conversion/duplication services are available at a cost of $10.00 for the first DVD and $5.00 for each subsequent DVD.
AV Services provides a limited catalog of AV equipment available for use by faculty and staff to support University credit and non-credit courses, meetings, and other University-related activities.
Equipment reservations can be made by calling AV Services at (337) 482-6418, or by filling out the online equipment request form. Please be ready to provide the following information when reserving equipment:
The calendar feature of Microsoft 365 is a useful tool for managing your appointments, but it has much more to offer. You can create shared calendars, view University calendars, and even check the availability of your colleagues when scheduling a meeting.
Online support provided by Microsoft - Welcome to Your Calendar
These are the general rules and policies for wireless communications at UL Lafayette in the 2.4 and 5 GHz Unlicensed Bands:
Wireless Network: Wireless data network access and services are subject to the same rules and policies that govern other computer and network services at UL Lafayette.
Within Louisiana, there exists a possibility of severe weather conditions. These same weather conditions can be dangerous to your computer equipment and software. If UL Lafayette suspends operation due to severe weather conditions, please follow the steps listed below to help protect your computing equipment.
Turn off, then unplug all equipment from the wall outlets.
It is risky to leave your computer equipment plugged in. It should be completely disconnected from the power supply. This includes all hardware associated with your computer, such as audio speakers, modems, doves, terminals, monitors, etc.
Listed below are several helpful tips on protecting your equipment:
PC AND MONITOR [follow proper procedures in shutting down your PC software such as exiting Windows, getting to the c: prompt, then]
Turn off your PC and monitor
