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    EDUROAM Setup

    Device Setup.
    For Laptop Devices

    1. Using your wireless device, find and connect to the EDUROAM SSID.
    2. Login using the credentials that you were given with your HOME instutition or employer.

    Additional Phone Setup Information

    For Iphone.


    1. Perform the above steps.
    2. When you see this screen tap "Trust" in the upper right hand side of the screen.

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    RC101 Download instructions

    Installing RingCentral on your machine

    You can get away with just using your desk phone and not worry about the software features that come with RingCentral, but don’t miss out on the digital solutions that will make your job easier.  The University decided the Teams integration will work best with our current development. The following instructions are for installation for desktop or laptop devices:

    1) Open the Company Portal/Software Center and look for this icon:

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    Team Dynamix

    What is TeamDynamix?
    TeamDynamix is a cloud-based platform that provides a centralized platform for customers to find services and submit requests through the web interface.  Technicians within the system will be able to easily track work and communications through ticket completion.  Future opportunities include integrations with other IT systems, a knowledgebase for end users, and integrated project management.

    What will happen to my old ticketing information?

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