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    Multi-Factor Authentication (MFA) FAQs

    Important things to know

    You won't have to do the second step very often. Some people worry that multifactor authentication is going to be inconvenient, but generally it's only used the first time you sign into an app or device, or the first time you sign in after changing your password. After that you'll just need your primary factor, usually a password, like you do now.

    The extra security comes from the fact that somebody trying to break into your account is probably not using your device, so they'll need to have that second factor to get in.

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    JAVA Issues

    Mon, 05/08/2017 - 8:32am -- David Savoie

    The recent update to JAVA has caused some applications that use JAVA such as WebAID and Banner to display some unusual behavior.

    The most common is that drop down menus do not appear when you click on Menu links on computers using multiple monitors.  This happens when the window running the application is displayed in a secondary monitor.  To correct the issue, move the application window to the primary monitor.  

    We have a preferred (older) version of Java for Banner and Webaid on the following page.

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    Banner Change Request

    Thu, 06/14/2018 - 11:53am -- David Savoie

    The world is in a constant state of change.  Leaves change color with the season, business changes to keep up with customer demand.  Our Banner system is not immune to changes.  Our goal is to help guide and direct the changes that must occur to make the system better for our customers.  

    If you are looking to request a change to the Banner system, you are in the right spot.  Use the Online Help Form, Banner - Change Request to start the process.

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    Network Enhancements

    Wed, 02/05/2014 - 7:37am -- David Savoie

    During the Fall 2010 STEP cycle, the STEP Council voted to fund two major projects that will have a significant impact on the University's network and the institution's ability to expand voice, data, and video services to the campus community.

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