Popular Services

You can change your ULID password using our password management utility.


This service facilitates the request and setup of a new VPN/FortiClient account, providing users with secure remote access to our internal network resources.


Technology plays a vital role in our day-to-day teaching, learning, and administrative operations. Whether you’re unable to access your email, experiencing issues with Microsoft Teams, or noticing slow performance on university systems, the IT Service Desk is your first point of contact for technical support.


In order to connect to the internet, your device must be registered to the network, both wired and wireless.


This service facilitates the formal request, approval, and provisioning of accounts with elevated permissions (also known as administrative, privileged, or superuser accounts) across university IT systems and applications.


This service provides classification for requests to Activate ULID accounts.


This service provides authorized faculty, staff, and students with access to Ellucian Banner, the university's comprehensive Enterprise Resource Planning (ERP) system.


Moodle Student Self-Help is your dedicated resource for comprehensive support, designed to empower you to excel in your online learning environment.


The IT Store is your one-stop destination for all your technology needs, offering a comprehensive range of hardware, software, and expert services to eligible campus customers.


This service provides authorized faculty and staff with secure and reliable access to a suite of critical student information systems.


This service provides comprehensive assistance to students, faculty, and staff experiencing difficulties logging into their primary university accounts.


This service provides a centralized mechanism for university departments and authorized personnel to request custom or specialized reports from the Ellucian Banner ERP system.


Training tools provide ways to ensure your staff is up-to-date with the latest knowledge and skills needed to provide services to your customers. These are a list of tools provided and supported by the Office of Information and Technology (OIT), and how to implement them in your department.


This service provides authorized university employees with secure access to the Banner Finance system, a comprehensive financial management solution.


Office of STEP Support (OSS) supports numerous undergraduate and graduate student positions each semester. These student positions provide support to campus faculty, staff, and students.


Any resource or asset purchased using STEP funds falls under the purview of the Office of STEP Support (OSS).


Overview of the Student Technology Enhancement Program.


The digital signage program connects wall-mounted monitors, interactive kiosks, and desktop PCs to display messages, advertisements, EMS alerts, and other information to the campus community.


This service provides the management and provisioning of access to university buildings, offices, labs, and specialized areas secured by electronic (e-lock) door systems.


This service facilitates the formal request, evaluation, approval, and implementation of changes to the university's core Enterprise Resource Planning (ERP) system, Banner.


This service provides a way for your to report a problem with the ERP (Banner).


This service provides expert assistance and resolution for issues related to elevated permissions accounts across university systems and applications.


Our VPN/FortiClient Troubleshooting Service provides expert assistance to diagnose and resolve issues preventing users from establishing or maintaining a secure connection to their network resources via FortiClient VPN.