Popular Services
This service provides authorized faculty, staff, and students with access to Ellucian Banner, the university's comprehensive Enterprise Resource Planning (ERP) system.
Technology plays a vital role in our day-to-day teaching, learning, and administrative operations. Whether you’re unable to access your email, experiencing issues with Microsoft Teams, or noticing slow performance on university systems, the IT Service Desk is your first point of contact for technical support.
ULink is a comprehensive online portal designed to serve as a central information hub for various students, employees, alumni, and retirees of the university.
This service provides classification for requests to Activate ULID accounts.
The IT Store is your one-stop destination for all your technology needs, offering a comprehensive range of hardware, software, and expert services to eligible campus customers.
For all issues related to your desktop computer – including but not limited to: Software errors or application crashes; Hardware malfunctions (e.g., monitor, keyboard, mouse, internal components); Performance problems (e.g., slow startup, freezing, lagging); Connectivity issues (e.g., network, Wi-Fi, peripherals); Operating system problems
Assistance with using Moodle and reporting issues for students and faculty.
The University of Louisiana at Lafayette provides its official email services through Microsoft 365 (formerly Office 365), offering a robust and feature-rich communication platform for all students, faculty, and staff.
This service facilitates the formal request, approval, and provisioning of accounts with elevated permissions (also known as administrative, privileged, or superuser accounts) across university IT systems and applications.
University Wireless provides a fast, reliable, and secure Wi-Fi connection across the entire university campus in Lafayette, Louisiana.
This service provides authorized faculty and staff with secure and reliable access to a suite of critical student information systems.
The University Wired Network complements our GeauxWiFi service, providing a robust and versatile connectivity solution tailored to the diverse needs of the University of Louisiana at Lafayette community.
RingCentral is the new Voice Over Internet Protocol (VOIP) phone system being rolled out across campus.
This service provides comprehensive assistance to students, faculty, and staff experiencing difficulties logging into their primary university accounts.
This service facilitates the request and setup of a new VPN/FortiClient account, providing users with secure remote access to our internal network resources.
This service provides authorized university employees with secure access to the Banner Finance system, a comprehensive financial management solution.
This service encompasses all of the features of a shared mailbox, a.k.a. Department Mailbox.
This service provides a way for your to report a problem with the ERP (Banner).
This service provides a centralized mechanism for university departments and authorized personnel to request custom or specialized reports from the Ellucian Banner ERP system.
Our VPN/FortiClient Troubleshooting Service provides expert assistance to diagnose and resolve issues preventing users from establishing or maintaining a secure connection to their network resources via FortiClient VPN.
Although our standard systems are designed to meet the needs of the majority of our campus we recognize there are instances where more computational power than what our enhanced system offers is required.
Microsoft OneDrive is a cloud-based file hosting and synchronization service that allows users to store, share, and access their files from any device, anywhere.