Popular Services
In order to connect to the internet, your device must be registered to the network, both wired and wireless.
For all issues related to your desktop computer – including but not limited to: Software errors or application crashes; Hardware malfunctions (e.g., monitor, keyboard, mouse, internal components); Performance problems (e.g., slow startup, freezing, lagging); Connectivity issues (e.g., network, Wi-Fi, peripherals); Operating system problems
University Wireless provides a fast, reliable, and secure Wi-Fi connection across the entire university campus in Lafayette, Louisiana.
Assistance with using Moodle and reporting issues for students and faculty.
Technology plays a vital role in our day-to-day teaching, learning, and administrative operations. Whether you’re unable to access your email, experiencing issues with Microsoft Teams, or noticing slow performance on university systems, the IT Service Desk is your first point of contact for technical support.
This service provides classification for requests to Activate ULID accounts.
The University Wired Network complements our GeauxWiFi service, providing a robust and versatile connectivity solution tailored to the diverse needs of the University of Louisiana at Lafayette community.
Microsoft 365, formerly Office 365, combines the familiar Microsoft Office desktop suite including Access, Excel, OneNote, Outlook, PowerPoint, Publisher and Word with cloud-based versions of Microsoft's next-generation communications and collaboration services such as Teams and OneDrive.
This service provides authorized faculty, staff, and students with access to Ellucian Banner, the university's comprehensive Enterprise Resource Planning (ERP) system.
ULink is a comprehensive online portal designed to serve as a central information hub for various students, employees, alumni, and retirees of the university.
The University provides its official email services through Microsoft 365 (formerly Office 365), offering a robust and feature-rich communication platform for all students, faculty, and staff.
This service facilitates the formal request, review, procurement, and deployment of new software applications or licenses required for business operations, productivity, or specialized tasks within the university.
RingCentral is the Voice Over Internet Protocol (VOIP) phone system on campus.
This service facilitates the formal request, approval, and provisioning of accounts with elevated permissions (also known as administrative, privileged, or superuser accounts) across university IT systems and applications.
The IT Store is your one-stop destination for all your technology needs, offering a comprehensive range of hardware, software, and expert services to eligible campus customers.
This service provides authorized faculty and staff with secure and reliable access to a suite of critical student information systems.
This service encompasses all of the features of a shared mailbox, a.k.a. Department Mailbox.
This service provides a way for your to report a problem with the ERP (Banner).
This service provides authorized university employees with secure access to the Banner Finance system, a comprehensive financial management solution.
This service provides expert assistance and resolution for issues related to elevated permissions accounts across university systems and applications.
Microsoft OneDrive is a cloud-based file hosting and synchronization service that allows users to store, share, and access their files from any device, anywhere.
This service provides comprehensive assistance to students, faculty, and staff experiencing difficulties logging into their primary university accounts.