Service Catalog

Categories (5)

Account and Access

Services related to accounts provided and supported by UL Lafayette to access technology resources.
Expand

General Banner

Ellucian Banner ERP services are comprehensive, purpose-built platforms that empower the University to streamline operations, enhance student success, and drive strategic decision-making.
Expand

ULID

Assistance for issues relating to your ULID account, which is given to all students, faculty, and staff to access the University's online resources.
Expand

Security

Services that provide security, data integrity, and compliance for institutional activities. Includes identity and access management, security consulting and educations, incident response and investigation, and security policy and compliance.
Expand

STEP

The Student Technology Enhancement Program, or STEP, is a student-centric program that provides and maintains technology on campus to ensure our students have the resources they need to be successful.
Expand

Services (3)

General Support

Technology plays a vital role in our day-to-day teaching, learning, and administrative operations. Whether you’re unable to access your email, experiencing issues with Microsoft Teams, or noticing slow performance on university systems, the IT Service Desk is your first point of contact for technical support.

Training Tools

Training tools provide ways to ensure your staff is up-to-date with the latest knowledge and skills needed to provide services to your customers. These are a list of tools provided and supported by the Office of Information and Technology (OIT), and how to implement them in your department.

ULID Password Reset

You can change your ULID password using our password management utility.