Service Catalog

Categories (9)

Account & Access

Services related to accounts provided and supported by UL Lafayette to access technology resources.
Expand

Banner

Ellucian Banner ERP services are comprehensive, purpose-built platforms that empower the University to streamline operations, enhance student success, and drive strategic decision-making.
Expand

Communication & Collaboration

Assistance related to Email, Microsoft Teams, listservs, phone/voice services, and other communication and collaboration tools.
Expand

Computer Hardware & Software

Services include computer troubleshooting, decommissioning, printing assistance, technology purchases (hardware and accessories), and software support, including installation and updates.
Expand

Wireless & Network

Assistance for the eduroam campus wireless network, device registration, and other campus networking services
Expand

Security

Services related to Account and Access Management, Security Operations, and overall Information Security.
Expand

Servers & Storage

Services for on-campus storage solutions including virtual servers, file share troubleshooting, and new storage requests.
Expand

STEP

The Student Technology Enhancement Program, or STEP, is a student-centric program that provides and maintains technology on campus to ensure our students have the resources they need to be successful.
Expand

ULink

Login to ULink to access University online services, announcements, and calendars.
Expand

Services (2)

General Support

Technology plays a vital role in our day-to-day teaching, learning, and administrative operations. Whether you’re unable to access your email, experiencing issues with Microsoft Teams, or noticing slow performance on university systems, the IT Service Desk is your first point of contact for technical support.

ULID Password Reset

You can change your ULID password using our password management utility.