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The IT Store is your one-stop destination for all your technology needs, offering a comprehensive range of hardware, software, and expert services to eligible campus customers.

For all issues related to your desktop computer – including but not limited to: Software errors or application crashes; Hardware malfunctions (e.g., monitor, keyboard, mouse, internal components); Performance problems (e.g., slow startup, freezing, lagging); Connectivity issues (e.g., network, Wi-Fi, peripherals); Operating system problems

This service provides the management and provisioning of access to university buildings, offices, labs, and specialized areas secured by electronic (e-lock) door systems.

Our Electronic Door Access Troubleshooting Service provides expert assistance to diagnose and resolve issues with electronic door locks and their associated access control systems.

The University of Louisiana at Lafayette provides its official email services through Microsoft 365 (formerly Office 365), offering a robust and feature-rich communication platform for all students, faculty, and staff.

The University's Email Distribution List service provides a convenient and efficient way for faculty, staff, and student organizations to communicate with specific groups of individuals via email.

This service provides authorized faculty, staff, and students with access to Ellucian Banner, the university's comprehensive Enterprise Resource Planning (ERP) system.

Technology plays a vital role in our day-to-day teaching, learning, and administrative operations. Whether you’re unable to access your email, experiencing issues with Microsoft Teams, or noticing slow performance on university systems, the IT Service Desk is your first point of contact for technical support.

Some phone services are currently available with the legacy phone system which is being replaced by the RingCentral Voice Over Internet Protocol (VOIP) system.

The University uses a program called Mailman to manage electronic mailing lists. These mailing lists contain a group of email addresses to which a single message is sent.

Microsoft 365, formerly Office 365, combines the familiar Microsoft Office desktop suite including Access, Excel, OneNote, Outlook, PowerPoint, Publisher and Word with cloud-based versions of Microsoft's next-generation communications and collaboration services such as Teams and OneDrive.

Microsoft Copilot is an AI-powered productivity assistant integrated across Microsoft 365 apps such as Word, Excel, PowerPoint, Outlook, Teams, and SharePoint. It leverages large language models (LLMs) and Microsoft Graph data to help users work more efficiently by understanding context, automating tasks, and generating intelligent insights.

Microsoft OneDrive is a cloud-based file hosting and synchronization service that allows users to store, share, and access their files from any device, anywhere.

Microsoft Teams is a unified communication and collaboration platform that brings together chat, video meetings, file storage, and application integration into a single, cohesive workspace.