Knowledge Base

Categories (7)

Accounts and Access

Articles related to account set up and use, passwords and access to systems.
Expand

Employee Support

Technology keeps you on the cutting edge in the office. We've designed our website to help you access the services and support you need to keep the University moving forward.
Expand

Faculty Support

Technology keeps you on the cutting edge in the classroom. We've designed this section to help you access the services and support you need to provide instruction to the students.
Expand

WiFi and Network

Articles related to connections to the network (wireless and wired).
Expand

Student Support

You're a Ragin' Cajun and you represent the Ragin' Cajun spirit. You depend on technology to help you get things done. We've created this page to help you get plugged into the services and support at the University so you can perform at your peak.
Expand

Security

Services that provide security, data integrity, and compliance for institutional activities. Includes identity and access management, security consulting and educations, incident response and investigation, and security policy and compliance.
Expand

IT Services

People-based services that support the management of IT for the institution. Comprises consulting services not related to specific services identified in other categories. Includes enterprise architecture, continuous improvement and innovation, digital accessibility, IT communication and documentation, IT service delivery and support, portfolio and project management, and training and outreach.
Expand