Network Services Telephone This webform is designed to help you with your desktop telephone service request. Please provide your customer information, then the part of the service. Additional questions will show up as you make selections. Name * ULID * Contact Number * Department * Building * Room * Billing Account Index Code * Primary account number for your department. What do you need help with? * - Select -Request New ServiceAdd or Cancel Long DistanceCampus to Cell RequestCancel ExtensionCoverpath RequestDigital Hard Key ProgrammingDisplay Name ChangeMessage Waiting LampCall Pickup GroupRepair RequestTravel (Move) RequestVoice Mail Password Reset Extension Requesting Add/Cancel Long Distance * Add or Cancel * Add Cancel Extension to be programmed for Campus to Cell * Remote number to receive calls * Extension to Cancel * Is this a request for a new coverpath or to change an existing coverpath? * New Change Existing Extension to assign ccoverpath * Desired coverpath * The route the call takes as it travels through the coverpath If extension requesting coverpath is busy or unanswered, go to voicemail (VM) or extension ________(choose voicemail (VM) or input extension number). If this extension is busy or unanswered, go to voicemail (VM) or extension ________(choose voicemail (VM) or input extension number). If this extension is busy or unanswered, go to voicemail (VM) or extension ________(choose voicemail (VM) or input extension number). Extension to assign hard key programming * Is your telephone an 8410D or 8434DX? * 8410D 8434DX I don't know Please use the illustration of the 8410D digital telephone to provide the following information to request the hard key programming of your digital telephone: Please use the illustration of the 8434DX main key bank to provide the following information to request the hard key programming of your digital telephone: Use the following illustration to request hard key programming of the 8434DX key bank located on the right hand front of the telephone: Key 1 Phone Extension (cannot be changed) Key 2 Phone Extension (cannot be changed) Key 3 Phone Extension (cannot be changed) Key 4 Phone Extension (cannot be changed) Key 5 Phone Extension (cannot be changed) Key 6 * Enter desired function. Key 7 * Enter desired function. Key 8 * Enter desired function. Key 9 * Enter desired function. Key 10 * Enter desired function. Key S1 * Enter desired function. Key S2 * Enter desired function. Key S3 * Enter desired function. Key S4 * Enter desired function. Key S5 * Enter desired function. Key S6 * Enter desired function. Key S7 * Enter desired function. Key S8 * Enter desired function. Key S9 * Enter desired function. Key S10 * Enter desired function. Key S11 * Enter desired function. Key S12 * Enter desired function. Key S13 * Enter desired function. Key S14 * Enter desired function. Key S15 * Enter desired function. Key S16 * Enter desired function. Key S17 * Enter desired function. Key S18 * Enter desired function. Key S19 * Enter desired function. Key S20 * Enter desired function. Key S21 * Enter desired function. Key S22 * Enter desired function. Key S23 * Enter desired function. Key S24 * Enter desired function. Extension requesting name change * Is this extension a main department number? * Yes No New desired extension name * New user's Email Address * Extension requesting message waiting lamp activation * Is this request to change an existing group or create a new one? * New Change List all extensions that should be included in this pickup group * If this is a change to an existing pickup group, the extensions listed here will replace any current listed extensions on the existing pickup group. Extension experiencing problem * Jack number * If not known, enter "Unknown" Brief description of the problem * Include information such as, when the problem started Are you requesting service for yourself? * Yes No Customer Name * Customer ULID * Customer Email * Customer Contact Number * Customer Building * Customer Room * Customer Department * Building of New Service * Room of New Service * Is there a jack on the wall where you need new service? * Yes No What is the number on the jack? * Is there a telephone in service at the jack where you want new service? * Yes No What is the 5 digit number of that phone? * Is long distance needed? * Yes No Billing Account Index Code for Long Distance * Is voice mail needed? * Yes No Additional Intormation Extension to be moved * Current building * Current Room * Current jack number * New building * New room * New jack number * If a dial tone exists at the new location, please dial 0#. When the operator answers, ask them for the extension number and displayed caller ID you are calling from, and record it below. Extension Caller ID Extension requesting password reset * When asked if there was a jack on the wall where you need service, you indicated No. Before you can receive phone service in this location, you will need to complete a request for a "New Drop Reqeust" (A new window will open with the webform for this request.) Additional details about the request Leave this field blank
