Issues Logging Into Moodle and ULink

We are experiencing issues system-wide.  Some things are resolved by a simple cache clear on your browser.  If you are unsure how to do so, please click the link below.

https://library.louisiana.edu/research/access-issues/clearing-cookies-an...

If you are using a Mobile Device and you cannot see the sign in button, turn your phone sideways.

Sometimes refresh/reload the page will fix the issue.

If you still cannot see the sign-in button, you must change the page zoom.

Page Zoom iOS
Go to Settings
Go to Safari
Go to Page Zoom
Reduce to 50%

Page Zoom Android
In Browser, go to 3 dots
Go to settings
Accessibility
Force Page Zoom

This will allow you to zoom in and out. Zoom out with the phone turned to see if the sign-in button appears.

If this does not work, please use the UL Lafayette App.

We will notify you via email when the issue is resolved.

UL Lafayette IT Service Desk
ithelp@louisiana.edu
3374824357