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Browser Recommendations for Moodle

On This Page:

Browser Versions

Browser Add-ons

Browser Troubleshooting


The following browser recommendations and settings will improve your experience using Moodle and ensure access to the activities and tools in your Moodle courses.
 

Browser Versions

For security reasons, UL Lafayette IT Service Desk recommends updating browsers to the most recent version for your operating system.

Recommended browsers and versions

We recommend that you use the latest version of Chrome, Firefox, Microsoft Edge, or Safari for the best Moodle experience.

Moodle may also operate on other browsers, but with qualifications.

We recommend that you check your browser compatibility with Moodle to ensure the best experience.

Instructions for browser settings for are available here:

Note: In most browsers (not Safari), you can make an exception for Moodle if you don't want to use these settings for all websites.

Browser Add-ons

You may find it useful to install the following add-ons if your browser does not already have them:

A PDF Reader

To view PDF files, you need a PDF reader to be installed on your computer. A PDF browser plugin will let you view PDFs in a browser window without opening a separate program.

  • Download Adobe Reader at http://get.adobe.com/reader/.  The download includes the browser plugin. To install this plugin, follow prompts.

Browser Troubleshooting

1. Check supported browser versions.

Check to see if your problem is related to known issues with your browser version, above.

2. Clear your browser's cache.

Clearing your browser's cache may help to resolve problems such as trouble using drag-and-drop features, or trouble viewing the gradebook. See Clear Your Bowser's Cache.

3. Try a different browser and/or move to a different computer.

You may find it helpful to have more than one browser installed on your computer. If you run into problems using Moodle, moving to another browser may resolve your issues. You can also try moving to a different computer to see if the problem persists. This may help to discern whether your issue was a problem with your browser or computer, or with Moodle.

4. Still having problems?

If the issue persists in several browsers, and on different computers, please report your problem to the IT Service Desk for assistance. (See links on this page, at right.)