Network Services Telephone - Cellular Device Service

This webform is designed to help you with your cellular device service request. Please provide your customer information, then tell us how we can help you by making a selection from the provided choices of service types. Additional questions will show up as you make selections.

Name *

ULID *

Contact Number *

Department *

Billing Account Index Code *

Primary account number for your department.

Department Head Name *

Department Head ULID *

You must read and agree to abide by the Cellular/Mobile/Wireless Telephone Service policy before placing your order or requesting service for your mobile device.

I have read and agree to abide by the cellular/mobile/wireless telephone service policy *

Yes

What type of service are you requesting? *

Person assigned to device *

Name and ULID of person assigned to device

Choose your service provider *

It is up to you to ensure the service provider you select provides service in the areas you intend to use your device. UL Lafayette does not endorse nor guarantee service provided by any cellular service provider.

AT&T - AT&T Wireless Coverage Map

Verizon - Verizon Wireless Coverage Map

Current Wireless Number *

Current Device Type *

Example: Samsung Galaxy S7, Apple iPhone X, etc.

Current IEMI Number *

Example 353319051999198

Purchase Date *

Please provide a detailed description of the difficulty or failure *

Please provide details of what you have done to correct the issue *

Department Head Approval Name and ULID *

Name and ULID

Type of device desired *

Specify type of device *

List any additional accessories needed *

Justification for request (select all that apply) *

Protection of life and property

Improved efficiency and effectiveness

Lack of suitable communications alternatives

Department Head Approval Name and ULID *

Justification for replacement *

Department Head Approval Name and ULID *

Name and ULID

Data Package Required *

2 GB

4 GB

Unlimited

Shipping Address *

Please provide the address where the hot spot will be shipped

Leave this field blank

University of Louisiana at Lafayette

IT Service Desk

A Division of Administration and Finance

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Network Services Telephone - Cellular Device Service

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