My Recently Visited Services
RingCentral is the Voice Over Internet Protocol (VOIP) phone system on campus.
University Wireless provides a fast, reliable, and secure Wi-Fi connection across the entire university campus in Lafayette, Louisiana.
Microsoft OneDrive is a cloud-based file hosting and synchronization service that allows users to store, share, and access their files from any device, anywhere.
The University provides its official email services through Microsoft 365 (formerly Office 365), offering a robust and feature-rich communication platform for all students, faculty, and staff.
For all issues related to your desktop computer – including but not limited to: Software errors or application crashes; Hardware malfunctions (e.g., monitor, keyboard, mouse, internal components); Performance problems (e.g., slow startup, freezing, lagging); Connectivity issues (e.g., network, Wi-Fi, peripherals); Operating system problems
Assistance with using Moodle and reporting issues for students and faculty.
Office of STEP Support (OSS) supports numerous undergraduate and graduate student positions each semester. These student positions provide support to campus faculty, staff, and students.
In order to connect to the internet, your device must be registered to the network, both wired and wireless.
This service provides classification for requests to Activate ULID accounts.
This service provides comprehensive assistance to students, faculty, and staff experiencing difficulties logging into their primary university accounts.
ULink is a comprehensive online portal designed to serve as a central information hub for various students, employees, alumni, and retirees of the university.
This service provides the management and provisioning of access to university buildings, offices, labs, and specialized areas secured by electronic (e-lock) door systems.
Technology plays a vital role in our day-to-day teaching, learning, and administrative operations. Whether you’re unable to access your email, experiencing issues with Microsoft Teams, or noticing slow performance on university systems, the IT Service Desk is your first point of contact for technical support.
Any resource or asset purchased using STEP funds falls under the purview of the Office of STEP Support (OSS).
The University Wired Network complements our GeauxWiFi service, providing a robust and versatile connectivity solution tailored to the diverse needs of the University of Louisiana at Lafayette community.
This service provides authorized faculty, staff, and students with access to Ellucian Banner, the university's comprehensive Enterprise Resource Planning (ERP) system.
This service provides authorized faculty and staff with secure and reliable access to a suite of critical student information systems.
The IT Store is your one-stop destination for all your technology needs, offering a comprehensive range of hardware, software, and expert services to eligible campus customers.
Microsoft Copilot is an AI-powered productivity assistant integrated across Microsoft 365 apps such as Word, Excel, PowerPoint, Outlook, Teams, and SharePoint. It leverages large language models (LLMs) and Microsoft Graph data to help users work more efficiently by understanding context, automating tasks, and generating intelligent insights.
This service facilitates the formal request, approval, and provisioning of accounts with elevated permissions (also known as administrative, privileged, or superuser accounts) across university IT systems and applications.
This service facilitates the formal request, review, procurement, and deployment of new software applications or licenses required for business operations, productivity, or specialized tasks within the university.
Microsoft 365, formerly Office 365, combines the familiar Microsoft Office desktop suite including Access, Excel, OneNote, Outlook, PowerPoint, Publisher and Word with cloud-based versions of Microsoft's next-generation communications and collaboration services such as Teams and OneDrive.