My Recently Visited Services
The IT Store is your one-stop destination for all your technology needs, offering a comprehensive range of hardware, software, and expert services to eligible campus customers.
Technology plays a vital role in our day-to-day teaching, learning, and administrative operations. Whether you’re unable to access your email, experiencing issues with Microsoft Teams, or noticing slow performance on university systems, the IT Service Desk is your first point of contact for technical support.
Assistance with using Moodle and reporting issues for students and faculty.
University Wireless provides a fast, reliable, and secure Wi-Fi connection across the entire university campus in Lafayette, Louisiana.
In order to connect to the internet, your device must be registered to the network, both wired and wireless.
Office of STEP Support (OSS) supports numerous undergraduate and graduate student positions each semester. These student positions provide support to campus faculty, staff, and students.
This service encompasses all of the features of a shared mailbox, a.k.a. Department Mailbox.
Use this service to order Apple equipment - iPads, Mac Minis, Macbooks, and iMacs.
Our Electronic Door Access Troubleshooting Service provides expert assistance to diagnose and resolve issues with electronic door locks and their associated access control systems.
This service provides a way for your to report a problem with the ERP (Banner).
This service provides authorized faculty and staff with secure and reliable access to a suite of critical student information systems.
Microsoft OneDrive is a cloud-based file hosting and synchronization service that allows users to store, share, and access their files from any device, anywhere.
For all issues related to your desktop computer – including but not limited to: Software errors or application crashes; Hardware malfunctions (e.g., monitor, keyboard, mouse, internal components); Performance problems (e.g., slow startup, freezing, lagging); Connectivity issues (e.g., network, Wi-Fi, peripherals); Operating system problems
This service provides authorized university employees with secure access to the Banner Finance system, a comprehensive financial management solution.
This service provides a centralized mechanism for university departments and authorized personnel to request custom or specialized reports from the Ellucian Banner ERP system.
Our Data Standards Change Management service provides a comprehensive and structured approach to managing the evolution and implementation of data standards within your organization.
This service provides authorized faculty and staff with access to and support for Banner Workflow, an enterprise solution designed to automate, streamline, and direct various business processes across the university.
This service facilitates the formal request, analysis, design, development, and implementation of integrations between the university's core Enterprise Resource Planning (ERP) system, Banner, and other internal or external applications.
Although our standard systems are designed to meet the needs of the majority of our campus we recognize there are instances where more computational power than what our enhanced system offers is required.
The digital signage program connects wall-mounted monitors, interactive kiosks, and desktop PCs to display messages, advertisements, EMS alerts, and other information to the campus community.
Any resource or asset purchased using STEP funds falls under the purview of the Office of STEP Support (OSS).
ULink is a comprehensive online portal designed to serve as a central information hub for various students, employees, alumni, and retirees of the university.