My Recently Visited Services
Our VPN/FortiClient Troubleshooting Service provides expert assistance to diagnose and resolve issues preventing users from establishing or maintaining a secure connection to their network resources via FortiClient VPN.
In order to connect to the internet, your device must be registered to the network, both wired and wireless.
This service facilitates the formal request, evaluation, approval, and implementation of changes to the university's core Enterprise Resource Planning (ERP) system, Banner.
This service provides the management and provisioning of access to university buildings, offices, labs, and specialized areas secured by electronic (e-lock) door systems.
This service provides authorized faculty and staff with access to and support for Banner Workflow, an enterprise solution designed to automate, streamline, and direct various business processes across the university.
Microsoft Teams is a unified communication and collaboration platform that brings together chat, video meetings, file storage, and application integration into a single, cohesive workspace.
This service provides classification for requests to Activate ULID accounts.
Technology plays a vital role in our day-to-day teaching, learning, and administrative operations. Whether you’re unable to access your email, experiencing issues with Microsoft Teams, or noticing slow performance on university systems, the IT Service Desk is your first point of contact for technical support.
Includes installation of a managed, network printer on an University issued computer and basic troubleshooting of printing issues.
This service facilitates the request and installation of a new electronic door access card reader at a specified location within our facilities.
Assistance with using Moodle and reporting issues for students and faculty.
Use this service to order Apple equipment - iPads, Mac Minis, Macbooks, and iMacs.
Our IT Security Consultation services provide expert guidance and strategic planning to safeguard your organization's valuable information assets and mitigate risks.
The IT Store is your one-stop destination for all your technology needs, offering a comprehensive range of hardware, software, and expert services to eligible campus customers.
This service facilitates the formal request, approval, and provisioning of accounts with elevated permissions (also known as administrative, privileged, or superuser accounts) across university IT systems and applications.
The University Wired Network complements our GeauxWiFi service, providing a robust and versatile connectivity solution tailored to the diverse needs of the University of Louisiana at Lafayette community.
Microsoft OneDrive is a cloud-based file hosting and synchronization service that allows users to store, share, and access their files from any device, anywhere.
This service provides comprehensive assistance to students, faculty, and staff experiencing difficulties logging into their primary university accounts.
This service facilitates the formal request, review, procurement, and deployment of new software applications or licenses required for business operations, productivity, or specialized tasks within the university.
University Wireless provides a fast, reliable, and secure Wi-Fi connection across the entire university campus in Lafayette, Louisiana.
ULink is a comprehensive online portal designed to serve as a central information hub for various students, employees, alumni, and retirees of the university.
This service provides authorized faculty, staff, and students with access to Ellucian Banner, the university's comprehensive Enterprise Resource Planning (ERP) system.
Office of STEP Support (OSS) supports numerous undergraduate and graduate student positions each semester. These student positions provide support to campus faculty, staff, and students.