New Phone System

We are excited to roll out RingCentral, our new unified communication platform, across campus. RingCentral will replace the outdated, soon to be out of support, phone system on campus.

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We're here 2HELP!

Phone: 337-482-HELP

(337-482-4357)

24/7 X 365

Email: ithelp@louisiana.edu

Online: Search for Help

In Person: Stephens Hall, Room 110

7:30am - 5:00pm (Mon-Thurs)

7:30am - 12:30pm (Fri)

Online Help

What is multi-factor authentication?

Multi-factor authentication is when a user must provide two or more pieces of evidence to verify their identity to gain access to an app or digital resource.

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What are those little symbols by my files?

You may see a green check mark on a white circle, a white check on a green circle, a blue cloud...what does it mean?

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Be the One that Got Away!

Recently, a series of phishing attempts were made against the University to steal user account information. 

If it looks suspicious, it probably is - forward it to abuse@louisiana.edu

Contact the IT Service Desk if you have any questions about a suspect email.

ithelp@louisiana.edu, or (337) 482-4357 (2HELP on campus)

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We're here 2HELP!

 

How Can we Help You?

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The Office of Information Technology at UL Lafayette is committed to help keep the campus community connected. The following are services being offered to help you continue teaching, learning, and conducting University business. If you have any questions or need additional assistance, please contact the IT Services Desk at ithelp@louisiana.edu, or during normal business hours call 337-482-4357.  Our phone is available after hours, as well, however, call agents will have limited resources to assist you with these technologies.

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