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Getting Started with the Service Desk
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Getting Started with the Service Desk
Guides for using the Knowledge, Service Catalog, etc. on the Service Desk site and articles linking to popular resources for students, faculty, and staff.
Articles (4)
How to use the Service Catalog to Request a Service or Report an Issue
How to View and Update your Open Tickets
How to search for a Knowledge Base article or Service
How to add more than one file to an incident/ticket
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How to use the Service Catalog to Request a Service or Report an Issue
Report an Issue - Quick Links
How to add more than one file to an incident/ticket
How to search for a Knowledge Base article or Service
How to View and Update your Open Tickets