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    1. Knowledge Base
    2. Getting Started with the Service Desk

    ! Getting Started with the Service Desk

    Guides for using the Knowledge, Service Catalog, etc. on the Service Desk site and articles linking to popular resources for students, faculty, and staff.

    Articles (4)

    How to use the Service Catalog to Request a Service or Report an Issue

    How to View and Update your Open Tickets

    How to search for a Knowledge Base article or Service

    How to add more than one file to an incident/ticket

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    Recent Articles

    • How to use the Service Catalog to Request a Service or Report an Issue
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