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Microsoft 365, formerly Office 365, combines the familiar Microsoft Office desktop suite including Access, Excel, OneNote, Outlook, PowerPoint, Publisher and Word with cloud-based versions of Microsoft's next-generation communications and collaboration services such as Teams and OneDrive.

Microsoft Copilot is an AI-powered productivity assistant integrated across Microsoft 365 apps such as Word, Excel, PowerPoint, Outlook, Teams, and SharePoint. It leverages large language models (LLMs) and Microsoft Graph data to help users work more efficiently by understanding context, automating tasks, and generating intelligent insights.

Microsoft OneDrive is a cloud-based file hosting and synchronization service that allows users to store, share, and access their files from any device, anywhere.

To archive a Team and make it read only.

Our Microsoft OneDrive Troubleshooting Service provides expert assistance to diagnose and resolve issues that prevent users from effectively utilizing their OneDrive for file storage, synchronization, sharing, or collaboration.

Requesting a new Microsoft Team be made for a functional unit or process.

This service facilitates the creation and initial setup of a new external Microsoft Team.

Use this service to report a problem with your email account.

OneDrive's external sharing feature allows users to share files and folders with individuals who use OneDrive and are not associated with the University.

This service provides comprehensive support for users needing assistance with any aspect of Microsoft Teams.