To enhance security, Microsoft is deprecating SMS text and voice calls for multi-factor authentication. Users currently signed up through text or phone methods should update their settings to use the Microsoft Authenticator app or a passkey as soon as possible.

Articles (9)

MFA: Set up the Microsoft Authenticator App

This article walks you through the process for setting up Multi-factor Authentication (MFA) for your M365 account and any services covered by Single Sign-On (SSO).

MFA: Set up a Security Key (YubiKey)

This article provides instructions for setting up Multi-Factor Authentication (MFA) for your Microsoft (M365) account via a YubiKey security key. YubiKey is a physical security key which enables strong multi-factor authentication into a variety of systems. OIT recommends YubiKeys in situations where an authenticator app or passkey is not an option.

MFA: YubiKey Facts & Purchasing Guide

This article provides basic recommendations for approved YubiKeys.