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For all issues related to your desktop computer – including but not limited to: Software errors or application crashes; Hardware malfunctions (e.g., monitor, keyboard, mouse, internal components); Performance problems (e.g., slow startup, freezing, lagging); Connectivity issues (e.g., network, Wi-Fi, peripherals); Operating system problems

Microsoft 365, formerly Office 365, combines the familiar Microsoft Office desktop suite including Access, Excel, OneNote, Outlook, PowerPoint, Publisher and Word with cloud-based versions of Microsoft's next-generation communications and collaboration services such as Teams and OneDrive.

Microsoft OneDrive is a cloud-based file hosting and synchronization service that allows users to store, share, and access their files from any device, anywhere.

Our VPN/FortiClient Troubleshooting Service provides expert assistance to diagnose and resolve issues preventing users from establishing or maintaining a secure connection to their network resources via FortiClient VPN.

This service provides expert assistance and resolution for issues related to elevated permissions accounts across university systems and applications.

University Wireless provides a fast, reliable, and secure Wi-Fi connection across the entire university campus in Lafayette, Louisiana.

If you are having problems with Banner, you can use this form to request help.

Use this service to report an issue with a shared mailbox.

Please provide the requested information to report an issue with a File Share.

Troubleshooting and questions relating to all things Moodle including Panopto, Turnitin, VoiceThread, gradebook, quizzes, settings, and other activities and resources

Our Microsoft OneDrive Troubleshooting Service provides expert assistance to diagnose and resolve issues that prevent users from effectively utilizing their OneDrive for file storage, synchronization, sharing, or collaboration.

Request support to troubleshoot network connectivity issues on the UL Lafayette wired network.

Use this service to report an issue with an existing distribution list.