Door Access

This service provides the management and provisioning of access to university buildings, offices, labs, and specialized areas secured by electronic (e-lock) door systems. This system offers enhanced security, improved accountability, and greater flexibility compared to traditional key-based access.

Key Features & Benefits:

• Enhanced Security: E-lock systems provide real-time control, audit trails of access events, and the ability to instantly revoke or modify access for individuals or groups.
• Convenient Access: Users typically gain access using their official university ID card (proximity card/HID card), a mobile credential, and/or in some cases, a unique PIN.
• Flexible Access Control: Access can be precisely controlled by time of day, day of week, and specific individual or role, ensuring only authorized personnel can enter designated areas during permitted hours.
• Audit Trail & Reporting: The system records all access attempts (granted or denied), providing valuable data for security investigations, compliance, and building usage analysis.
• Centralized Management: Access permissions are managed centrally, streamlining the process of granting, modifying, or revoking access across multiple doors and buildings.
• Lost Card/Credential Management: The ability to quickly deactivate lost or stolen ID cards/credentials, significantly reducing security risks compared to rekeying traditional locks.
• Scheduled Unlocks/Locks: For public areas or specific event needs, doors can be programmed to automatically unlock and lock at pre-defined times.
• Integration with University Systems: Often integrated with the university's Identity Management System to link access privileges directly to an individual's active university status (e.g., student, faculty, staff).

What Constitutes an E-Lock Door Access Request:

Requests for e-lock door access typically fall into the following categories:

• New Access: Granting access to a specific building, lab, office, or area for an individual who does not currently have it.
• Modified Access: Changing existing access permissions (e.g., adding/removing doors, altering access schedules).
• Access Removal: Removing an individual's access privileges (e.g., due to departmental change, employment termination, student withdrawal).
• Troubleshooting Access Issues: Investigating why an authorized individual's card is not working at an e-lock reader.

How to Request E-Lock Door Access:

All requests for e-lock door access must be formally submitted and typically require departmental authorization.

1. Access: Request New Access request form

   • Required Information: Provide comprehensive details to expedite the request:
     • Requester's Information: Full name, university ID (G#), department, contact information.
     • Individual(s) Needing Access: Full name(s), university ID(s) (G#), department(s).
     • Specific Door(s)/Area(s): List the exact building name, room number, or area where access is needed (e.g., "Dupré Library - Room 101 main entrance," "Billeaud Hall - 2nd floor lab").
     • Reason for Access: A clear business justification for needing access to the specified area(s).
     • Duration of Access: Permanent, temporary (with start and end dates).
     • Required Access Schedule: (e.g., 24/7, M-F 8 AM - 5 PM).
     • Departmental Approval: Typically requires electronic approval from a departmental administrator, supervisor, or designated building coordinator.

Eligibility:

• Currently active university faculty, staff, and students with a legitimate business or academic need for access to specific electronically secured areas.
• Contractors, vendors, or visitors may be granted temporary access with appropriate sponsorship and approval.