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Services or Offerings?
Training Tools
  1. Services
  2. None
Training tools provide ways to ensure your staff is up-to-date with the latest knowledge and skills needed to provide services to your customers. These are a list of tools provided and supported by the Office of Information and Technology (OIT), and how to implement them in your department.
Non-Academic Course in Moodle
  1. Services
  2. None
  3. Training Tools
This will provide you with a "course" in the online course system, Moodle.
Service Desk - Handling Phone Calls and Walk-Ups
  1. Services
  2. None
  3. Training Tools
This guide provides a structured approach to common IT issues, helping you stay calm and effective when a user is experiencing a problem.