Legacy Telephone System

Tags telephone

What Is It?

For many years, the University has provided campus telephone services through an on-campus phone system. This system is outdated and is nearing the point where its hardware will no longer be supported by the vendor.

The University is transitioning to a new phone service utilizing online services. RingCentral will provide this service, known as Voice Over Internet Protocol (VoIP).

While some services supporting the legacy system remain available, all new service requests will be fulfilled using the RingCentral service.

Support for the legacy phone system will continue until all phone extensions have been successfully converted to the new RingCentral system.

Who Is Eligible to Use It?

Faculty and Staff

How does it work?

Browse the buttons on this page, on the right side of the screen towards the top of the page, and select the button that best corresponds to your request.

 
Add/Cancel Long Distance Campus To Cell Request Cancel Campus to Cell Cancel Extension Change Display Name Move Extension Voicemail Password Reset Request Repair

Service Offerings (8)

Add or Cancel Long Distance
Add or Remove long distance from an existing phone extension.
Campus to Cell Request
Allows phone calls to be transferred to off-campus phone numbers.
Cancel Campus to Cell
Removes the forwarder from an on-campus phone extension that has been programmed to forward to an off-campus number.
Cancel Phone Extension
Used to request cancellation of an existing legacy phone extension.
Display Name Change
Used to change the display name on an extension.
Move Telephone Extension
Use this service request if you need to move a telephone extension to another location.
Reset Voicemail Password
Use this service to request reset of voicemail password on a phone extension.
Telephone Repair Request
This service allows you to request help for a faulty telephone.