Request a Creative Cloud License
Please work with your department to request a quote from our Adobe Reseller on your behalf. Once a license has procured for you please submit request to have the software installed onto your University-provided computer.
Please see our Adobe Licensing FAQ article for answers to specific questions.
Eligibility
Adobe Creative Cloud All Apps Plan individual (Named-User) licensing is available on a yearly subscription basis for active University employees, including student employees, who have a University business need for the software. Adobe Creative Cloud All Apps Plan is licensed on an individual (Named-User) basis. These licenses remain valid for as long as the license holder remains an employee or until a department requests that the license be canceled. The annual fee on a per-user basis for this access is the responsibility of the employee's department.
What Is Included
The Creative Cloud All Apps plan includes all desktop applications that are part of the Adobe Creative Cloud suite. This includes Acrobat Pro, Photoshop, InDesign, Illustrator, Dreamweaver, Premiere Pro, and many other applications. The license also includes all Adobe Creative Cloud online collaborative tools and Adobe CC mobile apps, along with 100 GB of Adobe Cloud Storage for your Adobe documents. You can find a list of all the apps included with the Creative Cloud All Apps Plan on Adobe's website.
If you only need to edit PDF documents or combine multiple PDFs into a single document, you do not need the All Apps Plan. Instead, you should apply for an Acrobat Pro license.
Restrictions
The Creative Cloud All Apps Plan can be licensed for staff and faculty that have a documented business need for the software. That determination is made by the employee's department. Creative Cloud software can be installed by eligible individual staff and faculty under individual (Named-User) licensing.
Shared Device Licensing (SDL) is another licensing option for Adobe Creative Cloud (only) that can be used in classrooms, student instructional labs, and on certain office multi-user machines. SDL licensing assigns the license to a specific, UL Lafayette-owned computer on the University network and is physically present on University property. Other restrictions apply.
Download and Install
You will receive confirmation and welcome notice from Adobe. The message from Adobe will include an embedded link to activate your account. When you follow that embedded link, please sign in with your ulid@louisiana.edu email address. If asked to choose an account, choose Company or School Account, then sign in using your ULID and password.
Install on a University-owned Computer
To install Creative Cloud software on your University-owned computer, please submit request to have the software installed. Most personnel do not have sufficient access rights to install software without the assistance of IT support.
Install on a Personally-owned Computer
Your Adobe Creative Cloud license also allows you to install the software on computers that are your personal property. You can download the installer from the Adobe website.
You will sign in to Adobe with your UL Lafayette credentials. If given the option, please be sure to choose “Company or School Account.” At sign-in, you will be brought to a UL Lafayette-branded Microsoft page with MFA login. Please sign in with your regular ulid@louisiana.edu email address and password.
For detailed instructions for installing and using Adobe Creative Cloud software on your personally-owned computer, please see the User Guide on Adobe's support website.
Troubleshooting
If you receive a “License Expired” error, are prompted to start a trial license, or are prompted to purchase a license, you have most likely signed in to Creative Cloud with the wrong account. Please select Help -> Sign Out, then confirm that you wish to exit all Adobe services. Then, please start Creative Cloud again and follow the instructions to Sign in to Adobe Products.