Networking Services maintains a wired network to provide connection to the Internet from campus.
Wired connections require a device equipped with a network interface card (NIC) configured for DHCP, or documented static configuration and a CAT 5e or CAT 6 RJ-45 unshielded twisted pair (UTP) patch cable, and registration on the network.
Only authorized devices are allowed on the network. Wired Ethernet connections are governed by policy. See IT Security Policies for current guidelines relating to authorized devices and acceptable use policies.
Dorm Residents
You are now required to register your devices for the wired (Ethernet) network. The process is the same as registering your device to the wireless network.
Note: If you live in the
Heritage residence halls, please submit a
Port Activation Request to ensure the Ethernet port in your room is active.
If you have a device that does not have a web browser, such as a streaming stick or gaming console, you will need to manually register the device.
MANUALLY REGISTER MY DEVICE HERE
(Manual registration link available only while connected to the campus network)
Need help finding your MAC address?
The following services are offered for wired Ethernet connections on campus for non-residential buildings:
- New activation – if you already have a network jack and need to have it activated.
- New drop – if you do not have a network jack in the location where you need service.
- Repair – if you have an activated jack that is not operating correctly.
Note: All personally owned devices must be re-registered each year to maintain network access.
Common troubleshooting tips
If you run into any issues trying to connect to GeauxWifi, try these troubleshooting tips.
- Restart your device to see if that allows it to connect successfully.
- It can take 5-10 minutes after you register your device for the network to sync to allow that device to connect.
- Be sure you typed in your MAC address correctly on the registration page. You may want to try registering it again to be sure. Note that the MAC address should be 12 characters and will only contain numbers 0-9 and letters A-F.
If you have any questions or need additional information please contact the IT Service Desk.