Multi-Factor Authentication (MFA)

What is Multi-Factor Authentication?

  • Multi-Factor Authentication (MFA), sometimes referred to as 2 Factor Authentication (2FA), is an extra layer of protection used to ensure the security of your UL Lafayette account beyond just a username and password.

How Do I Use Multi-Factor Authentication?

  • When accessing your account or UL Lafayette resources additional security verification will be required. At this time your chosen MFA method will be used to confirm your identity and grant access to the resource(s) you are attempting to access. 
  • If you have multiple authentication methods, you can select your preferred option and access all other options with the link "Having trouble? Sign in another way" when being asked for verification. 
  • After verifying a log-in with MFA, many applications will have a checkbox marked "Don't ask again for 90 days". This will allow the device to remember your login and not prompt for MFA verification for 3 months. It is not recommended to check this box on a shared device. 

Setting Up Multi-Factor Authentication

If MFA is not set up on your account the first time you attempt to login, MFA registration will be mandatory before gaining access

  1. In a web-browser, access https://aka.ms/mysecurityinfo
  2. Sign in with your ULID email address (e.g. C00123456@louisiana.edu) and your password
  3. Once signed in you will be prompted to select an Authentication Method, outlined below:
    1. Microsoft Authenticator App: This will be an app that will notify you or provide a code for verification.
      This is the preferred method of MFA.
      1. Download the Authenticator app from your respective App Store
      2. In the app, press the "+" and select Work or School Account
      3. Scan the QR Code with the device to add your account automatically
    2. Passkey
      1. Synced Passkey
      2. Microsoft Authenticator App Passkey
    3. Authenticator Browser Extension
    4. Security Key (YubiKey)
    5. Text Message: Do not select this option. Due to Microsoft's changes, this will be disabled by December 2026
    6. Authentication Phone: Do not select this option. Due to Microsoft's changes, this will be disabled by December 2026​​​
    7. Alternate Authentication Phone: Do not select this option. Due to Microsoft's changes, this will be disabled by December 2026

Updating Multi-Factor Authentication

  1. In a web browser, access https://aka.ms/mysecurityinfo
  2. Sign in with your ULID email address (i.e. C00123456@louisiana.edu) and your current password.
  3. Verify the login via your preferred MFA Method (this is always required when accessing your MFA options).
  4. Update/remove/add your MFA methods using the directions in My Account: Managing Account Verification Methods.

Lost Access to your Device? Need Assistance?

  • If you experience issues or require assistance, feel free to contact IT Service Desk at ithelp@louisiana.edu or (337) 482-4357
  • If you need to have your MFA methods reset and do not have access to your device, please request to Reset your MFA.
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