Body
Overview
The eduroam (education roaming) service, developed for the international research and education community, is a secure, worldwide wireless network access system that allows students, faculty, and staff from participating institutions to access the internet when visiting other participating institutions. With eduroam, you can connect to the network at other member institutions using your UL Lafayette credentials (ULID@louisiana.edu & ULID Password).
Instructions
All currently enrolled students and active employees should be able to log in and use the eduroam network on their computers, smartphones, and tablets using their ULID@louisiana.edu email address and ULID Password. See below for device-specific instructions.
eduroam for Android
- Open the Settings app.
- Tap Wi-Fi.
- Tap eduroam.
- Configure the following settings (Note: they may be in a different order depending on your device):
- EAP Method: PEAP
- Phase 2 Authentication: MSCHAPV2
- CA Certificate: Don't validate (see note)
- Note: If connecting a Google Pixel device or other Android device that requires a domain, please use the following settings for CA Certificate and Domain:
- CA Certificate: Use System Certificate
- Domain (only if required): louisiana.edu
- Username: (enter your ulid@louisiana.edu email address)
- Anonymous identity: (Leave blank)
- Password: (enter your ULID Password)
- Tap Connect.
- You should now be connected to the eduroam wireless network!
eduroam for iOS
- Open the Settings app.
- Tap Wi-Fi.
- Tap the eduroam network.
- Enter your ulid@louisiana.edu email address as the username and your ULID Password as the password, then tap Connect.
- Tap Trust at the Certificate prompt for clearpass.louisiana.edu.
- You should now be connected to the eduroam wireless network!
eduroam for macOS
- Click the wireless network icon in the menu bar.
- Select eduroam.
- Enter your ulid@louisiana.edu email address as the Account Name and your ULID Password as the Password, then click Ok.
- Click Continue at the Verify Certificate prompt.
- You should now be connected to the eduroam wireless network!
eduroam for Windows
- Click the Network icon in your taskbar (it will look like a globe, computer, or 4 bars depending on if you are already connected to another network).
- Select eduroam.
- Enter your ulid@louisiana.edu email address as the username and your ULID Password as the password, then click Connect.
- You should now be connected to the eduroam wireless network!
Troubleshooting
Turn off Randomized MAC/Private Address
This is a new security feature in some versions of iOS and Android which can interfere with connecting to eduroam. Follow the steps below to turn it off:
iOS
- Open the Settings app, tap Wi-Fi.
- Tap the i icon next to eduroam.
- Toggle Private Address off.
- Try connecting to eduroam again.
Android
- Open the Settings app, tap Wi-Fi.
- Tap eduroam, configure the settings listed in the Android section above in step 4.
- Tap MAC address type (it may be located under an "Advanced" dropdown) and select the Phone MAC option.
- Tap connect to try connecting to eduroam again.
MacOS
- Choose the Apple Menu in the top left, then select System Settings.
- Choose Wi-Fi in the sidebar.
- Choose the Details button next to eduroam.
- From the menu next to Private Wi-Fi address, choose Off. (We do not recommend choosing Fixed.)
- Try connecting to eduroam again.
Remove existing eduroam saved network
If you have previously connected to eduroam and are now having trouble connecting at MSU, you may need to remove the saved network first. Follow the steps below to remove eduroam from your device:
Windows
- Click the Network icon in your taskbar.
- Right click on eduroam, then click Forget.
- Try connecting to eduroam again.
macOS
- Open System Preferences, then click Network.
- Click Wi-Fi, then click Advanced....
- Select eduroam in the Preferred Networks list, then click the - (minus) button to remove it.
- Click OK, then click Apply.
- Try connecting to eduroam again.
Android
- Open the Settings app, then tap Wi-Fi.
- Tap eduroam, then tap Forget.
- Try connecting to eduroam again.
iOS
- Open the Settings app, then tap Wi-Fi.
- Tap the i icon next to eduroam, tap Forget This Network, then tap Forget.
- Try connecting to eduroam again.
Remove the saved eduroam profile from another institution (macOS and iOS)
If you've previously used eduroam at an institution that required you to install a device profile to connect, follow the steps below to remove it:
macOS
- Open System Preferences.
- Click Profiles, select the eduroam profile, click the - (minus) button, then click Remove. Enter your computer password, if prompted.
- Try connecting to eduroam again.
iOS
- Open the Settings app.
- Tap General, scroll down to and tap Profiles.
- Tap eduroam, tap Remove Profile, enter your passcode, then tap Remove.
- Try connecting to eduroam again.
If you are still unable to connect or need assistance, please contact the Service Desk by phone at (337) 482-HELP, or in person at Stephens Hall, room 110.
For more information about eduroam, visit the eduroam About page.