The Office of Information Technology at UL Lafayette is committed to help keep the campus community connected despite the disruptions in the social norm to due constraints necessary to reduce the spread of COVID-19. The following are services being offered to help you continue teaching, learning, and conducting University business. If you have any questions or need additional assistance, please contact the IT Services Desk at ithelp@louisiana.edu, or during normal business hours call 337-482-4357.  Our phone is available after hours, as well, however, call agents will have limited resources to assist you with these technologies.

For Teachers

Moodle is our online learning management system (LMS).  Every course section being offered for a given semester has a corresponding Moodle class constructed for it. In partnership with the Office of Distance Learning, Information Technology is offering online material to help you transition your course and course material to the online format. The following web pages have more information.

• Office of Distance Learning: Teaching Remotely https://distancelearning.louisiana.edu/teach-remotely
• Office of Distance Learning: Moodle Workshops http://www.signupgenius.com/go/30e0a4ea4ad2aa4fa7-training
• Service Desk: Offisite Work Options https://servicedesk.louisiana.edu/offsiteoptions

The Service Desk staff is also available for help via phone, email, and Microsoft Teams chat during normal business hours to provide some individual help if necessary.

For Learners

Using our online learning management system (LMS), Moodle, your professor may transition their course to the Moodle system to provide instruction.  Teachers should provide information relevant to their courses via campus email.  The Service Desk staff will be available during normal business hours to help with any technical difficulties you have with Moodle.

Office of Distance Learning: Remote Learners

https://online.louisiana.edu/student-support/remote-learners